Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
We store your payment details securely, and you'll be charged for each delivery unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription, you can cancel it.
You can cancel or change your subscription at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order that hasn't been fulfilled yet. If the order has been fulfilled, you can't cancel it, but you can request a full or partial refund. See our returns policy for more details on returns and refunds. 
Try before you buy
When you purchase a try-before-you-buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once that period has passed and you have not returned the item, we will charge your payment method the full amount. Uniquely Thai Furniture & Gift LLC sells on uniquely-thai.com as Uniquely Thai Lao TV.

Almost every item is a one-time purchase. Placing an order does not start a subscription. We charge you again only if you place another order, or if that product page says the purchase is a pre-order or a repeating purchase.

Cancel before it ships. Call 805-487-1859 or email djolin@uniquely-thai.com as soon as you can. If the order hasn't shipped, we'll cancel it and refund everything you paid, including shipping, to the original payment method. Orders usually ship within one business day and always within five days. Once the package ships, we can't stop a cancellation request.

After it ships. The refund policy applies. You have 14 days from delivery. The item must be unused and in the original packaging. Contact us before you return it. You pay the return shipping. We refund the item price, not the original shipping. If we sent the wrong item, or it arrived damaged, we replace it or refund it.

Canada, Alaska, and Hawaii. If the carrier rate is higher than the rate you were shown, we ask you before we ship. You may cancel then for a full refund of what you paid.

When we cancel. We may cancel an order we cannot fill, an order with a pricing or availability error, or an order we cannot ship to the address given. We refund what you paid for the items we cancel. We email or call the address or number on the order.

Pre-orders. If the product page says the item is a pre-order, you may cancel for a full refund any time before we ship it. After it ships, the refund policy applies.

Repeating purchases. We do not sell a subscription unless the product page says so. If we do, you may cancel future charges by phone or email before the next charge. Canceling stops the next charge. It does not return merchandise already sent. If a charge has already been made and an order has already shipped, follow the rules above.

If this policy and the refund policy disagree about a cancellation before shipment, this policy controls. If they disagree about a return after delivery, the refund policy controls.

805-487-1859
djolin@uniquely-thai.com
351 E. Wooley Rd, Oxnard, CA 93030